Privacy Policy

1. Introduction

Holdexer INC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our hardware wallet devices.

2. Information We Collect

2.1 Personal Information

When you purchase a hardware wallet or register on our website, we may collect:

• Name and contact information (email, phone number)
• Shipping and billing address
• Payment information (processed securely through third-party payment processors)
• Account credentials (username and encrypted password)

2.2 Device Information

We do not collect any information from your hardware wallet device. The device operates completely offline and does not transmit any data about your cryptocurrency holdings, private keys, or transactions to Holdexer or any third party.

2.3 Website Usage Data

We may collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website addresses
• Cookie data (with your consent)

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your hardware wallet orders
• Providing customer support and responding to inquiries
• Sending order confirmations and shipping updates
• Improving our website and services
• Complying with legal obligations under NYDFS regulations
• Preventing fraud and ensuring security

4. Non-Custodial Nature

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Shipping companies, payment processors, and customer support tools
• Legal Compliance: When required by law or to comply with NYDFS regulations
• Business Transfers: In the event of a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: